FAQ
Frequently asked questions
Answers about how the AI voice agent works, what it costs, and how your data is protected.
Product
What is AI Caller Pro?
An AI-powered outbound calling platform. You launch a voice campaign, an AI agent conducts each call, and every call is automatically evaluated and reported on in real time.
How does the agent place calls?
Campaigns run over enterprise-grade telephony. The agent follows the objective you set and holds a natural, real-time conversation with each contact.
How is call quality evaluated?
Every completed call is transcribed and scored automatically — sentiment, outcome (completed, reschedule, wrong person and more), and question-level quality — so nobody has to listen to every recording.
Can I share results outside my team?
Yes. Campaign and call reports can be shared through a link without the recipient needing an account, and workspaces support role-based access for admins, editors and viewers.
Does the agent sound robotic?
No. It uses natural speech synthesis with real-time interruption handling, so it responds like a conversation rather than a phone tree.
Which languages are supported?
English, Hindi and Hinglish today, configurable per campaign.
Do I need to write code?
No. Campaigns are built entirely through a no-code wizard — questions, branching logic and scoring rules, all from the dashboard.
How is usage billed?
By call minute. Each campaign shows an estimated total before it runs and tracks actual spend against it as calls complete.
Pricing and billing
How does pricing work?
You buy a prepaid pack of call minutes. Minutes are deducted as calls run, billed by call minute, and every campaign shows its estimated cost before it starts.
Is there a subscription?
No. Packs are one-time top-ups — larger packs carry a lower per-minute rate and unlock higher team, workspace, campaign and contact limits.
What does the per-minute rate include?
The AI voice agent conducting the call over enterprise telephony, plus automatic transcription and evaluation of every completed call.
What happens when my balance runs low?
The dashboard flags a low balance so you can top up before a campaign stalls, and usage is broken down per campaign and per call.
Security and privacy
Who can see my campaigns and calls?
Only members of the workspace they belong to, within the limits of their role — plus anyone you explicitly send an expiring share link to.
Can a shared report link be found by search engines?
No. Shared reports use unguessable links, expire after the period you choose, and are excluded from search engines and AI crawlers.
Do you hold compliance certifications?
We describe how the system protects your data rather than claim certifications we do not hold. For specific requirements, contact us before you start.
Still have a question? Sign in and open a support ticket from the Support page.
Put outbound calling on autopilot
Launch your first campaign and see every call scored as it lands.