Loan recovery & EMI reminders
EMI reminders and collections calls, at the scale of your book
Reminder and early-collections calls are high-volume and repetitive. The agent confirms it is speaking to the borrower, states the pending amount from your data, and records what the borrower commits to — in English, Hindi or Hinglish.
What the agent does on each call
- Verify identity before discussing any account details
- State the due amount and date from per-contact fields
- Record a promise-to-pay date or a reason for delay
- Apologise and end the call if the wrong person answers
What your team gets back
- Outcome per borrower — completed, reschedule, wrong person and more
- Full call provenance — recording, transcript and evaluation — for audit
- Usage tracked by call minute, per campaign
How it works
From contact list to scored calls
01
Upload your contacts
Bring a CSV or add contacts by hand. Map columns once; per-contact overrides are supported.
02
Define the objective
Set what the agent must find out, what ends the call early, and how each answer should be judged.
03
Launch and watch
Calls dial over enterprise telephony with per-tenant concurrency limits protecting your other campaigns.
04
Read the scored result
Transcripts, sentiment and outcomes land as each call ends — share a report link with anyone.
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Learn more
Put outbound calling on autopilot
Launch your first campaign and see every call scored as it lands.